Shipping Info
At Ratio.my, we are committed to getting your order to you as quickly and securely as possible. Here's everything you need to know about our shipping process.
READY STOCK MALAYSIA
All products are in stock and ready to ship.
SHIPS IN 1–2 BUSINESS DAYS
Orders are processed and dispatched quickly.
TRACKING PROVIDED
Tracking details sent via email after dispatch.
SUPPORT AVAILABLE
Our team is here to help you every step of the way.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been shipped.
West Malaysia
Estimated delivery time is 1–3 business days after dispatch. We ship via trusted local couriers to ensure your order arrives safely and on time.
East Malaysia
Estimated delivery time is 3–7 business days after dispatch. Delivery time may vary depending on your location and courier service availability.
International Shipping
We ship to selected countries worldwide. Delivery time varies by destination and customs clearance. Shipping rates will be calculated during checkout.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. You can use it to track your parcel in real time on the courier's website.
Shipping FAQ
Find quick answers about delivery times, tracking, and shipping coverage.
All orders are shipped locally from Malaysia.
Yes. We ship across Malaysia, including West Malaysia and East Malaysia.
Most orders are processed and shipped from Malaysia.
Delivery usually takes around:
- West Malaysia: 1–3 working days
- East Malaysia: 3–7 working days
Delivery time may vary during peak seasons or courier delays.
Orders placed before our daily cut-off time may be shipped on the same day.
Orders placed after the cut-off time will be shipped on the next working day.
Most of our products are ready stock in Malaysia.
If any item needs extra processing time, it will be clearly stated on the product page.
Need Help?
Have questions about delivery, tracking, or address changes? Contact us and our team will help you.