We accept major TNG Ewallet, credit and debit cards, online banking, and other payment methods shown at checkout.

You may request a cancellation before your order is shipped.

Once the parcel has been shipped, the order can no longer be cancelled

Once your order is shipped, you will receive a tracking number by email or WhatsApp. You can use it to check your parcel status anytime.

Please contact us as soon as possible if you need to change your address.

Once the order has been shipped, we may not be able to change it.

All orders are shipped locally from Malaysia.

Yes. We ship across Malaysia, including West Malaysia and East Malaysia.

Most orders are processed and shipped from Malaysia.

Delivery usually takes around:

• West Malaysia: 1–3 working days
  
• East Malaysia: 3–7 working days
  

Delivery time may vary during peak seasons or courier delays.

Orders placed before our daily cut-off time may be shipped on the same day.

Orders placed after the cut-off time will be shipped on the next working day.

Most of our products are ready stock in Malaysia.

If any item needs extra processing time, it will be clearly stated on the product page.

Our shoes are designed to give around +6CM to +10CM height increase, depending on the model.

No. Our shoes are designed to look natural from the outside, so you can appear taller without an obvious lift.

Yes. Our shoes are designed for both height increase and daily comfort.

Different models are suitable for work, casual wear, or everyday use.

Please refer to the size guide on each product page before ordering.

If you are between two sizes, you may contact us for help before purchase.

Our shoes are designed to give around +6CM to +10CM height increase, depending on the model.

Yes, size exchange is available if the item is unworn, unused, and in original condition.

Returns or exchanges must be requested within 7 days after receiving your order.

The shoes must be unworn, clean, and returned with the original box and packaging.

No. For hygiene reasons, worn shoes cannot be returned or exchanged.

Return shipping fee is borne by the customer unless the item is defective or we sent the wrong item.

You can contact us through WhatsApp or email, and our team will be happy to help.